Frequently Asked Questions
Can I order through your website?
Yes. You can purchase everything including our loose diamonds, engagement rings, or fine jewelry using our secure checkout process.
What if I need help placing an order?
If you would like assistance with placing your order, please call us toll free at +971564044477, 24 hours a day, 7 days a week.
Can I custom design an engagement ring?
Yes. Custom designing an engagement ring is a great way to create a ring that is perfect for your unique personality — and a beautiful expression of your love. You can contact us 24/7 for any inquiries.
What are GIA, AGS, and IGI diamond certificates?
A Gemological Institute of America (GIA), American Gem Society (AGS), or International Gemological Institute (IGI) diamond certificate assures the value and quality of your diamond. GIA, AGS, and IGI are the gold standard in diamond grading. Their reports detail key characteristics of each diamond.
Will I receive a discount if I pay by wire transfer?
Yes. Customers who pay by wire transfer receive a 1.5% discount off their entire order.